Patient Reviews About Their Time with Our Renton Dentist of Pure Dental Care
Your smile deserves to be treated with the best care possible and that's the goal of our Renton dentist here at Pure Dental Care. This is why we've shared some stories that patients have shared with us about their time with our team. We're proud to provide the dental care they need and give them the confident and glowing smile they deserve.
If you have any questions or would like to schedule an appointment, simply call (425) 223-4318 and our front desk team will happily assist you.
I went to Dr. Shih with horrible pain and problems in about every tooth in my mouth. I did not think I would ever get to the point where I could eat without irritation ever again. After a few visits I am now back to having a good mouth. I still need a few things done and I will not choose anyone but her to get the work done. Anytime I was at the point where I could not wait for treatment anymore I was able to get seen the same day. I’ve had so many dentists that see you as a wallet, but here you are treated as a person and feel genuine care. If I could rate higher than 5 out of 5 I would. Thank you.
Customer service is amazing. Very friendly. I really like the attention to detail and the way that I am also told what is happening with honesty.
I’ve been here for over 1 year. Dr.Shih is knowledgeable and thoughtful. She takes time to explain procedures to me and always takes care of my teeth. The office is clean and tidy, and the staff are also friendly and responsive! Highly recommend if you are looking for a dentist nearby.
Best dentist I have worked with. Great results, and very fast!
I have been a patient for more than 2 years. Dr. Shih is very nice and has been taking good care of my teeth over the years. Her assistant Liz is also very nice and friendly. I would highly recommend her to anyone who needs a dentist.
Dr. Shih and her office is not only professional but friendly and I enjoy being a patient. I actually look forward to my visits. (Who ever says that about a dentist visit?) She is very good about showing best techniques and is conscious of what insurance will pay for and not. I recently finished Invisalign with her and so happy with the outcome and how quickly she finished it as well as upfront about totals costs since it was not covered by my insurance. Highly recommend.
I'm so glad to find a new dental office where compassion and consideration are just the pillars of their business. Dr.Shih is so attentive during any process for my comfort. She explains in detail her actions which is comforting to know what's going on in my mouth. Liz is also a wonderful person who easily manages my scheduling requests. It's not every day you find a dental office you can feel comfortable in. Just happy to find them!
Very friendly, communicates well and is conscious of prices for dental work. Couldn't ask for a better dentist!
I am a fairly new pt to Dr Shih. I admire her work ethic and that she is up front with everything. She is very thorough and is very experienced in her field. I think she does an excellent job and I am very pleased with her efficiency and friendliness. I recommend her if you should be looking for a dentist.
We are so lucky to find Pure Dental Care!!! Dr. Shih is so friendly and knowledgeable, she always explains things clearly, and shows before and after so her patients can see what she’s done and how it helped. It is an amazing dental clinic and you are in good hands with Dr. Shih and her assistant Liz. We highly recommend this place!!!!!
Amazing dentist. She is very knowledgeable and always takes her time to explain about each procedure until I fully understand (Answers all my questions patiently). All staffs are very friendly too. Highly reliable and trusted.
Dr. Shih offers an excellent service. She explains what you need, asks if you want it and more importantly, how much it would cost! I had a deep cleaning and she has a very steady hand. Would definitely recommend her!
Been coming here since it opened. Dr Shih is great! She takes great care of her patients and she very through. She does both dental work and cleanings herself, very hands on and personable. She did some fillings and a crown for me and did a great job. I know I will be taken well care of every time I come in.
I recently became a patient of Dr. Shih's and I am eternally grateful for the compassion and care displayed towards me. I came to Dr. Shih as a new patient with a recent diagnosis of a rare allergy and she was very patient and thorough. Dr. Shih and her staff worked together to investigate what products were safe and devised a treatment plan. Dr. Shih understood my situation and was very warm and comforting. Dr. Shih provides excellent service and is very accommodating!
I have been a patient since 2020. Dr. Shih is amazing in her work. She takes time to explain you the procedures in the appointment and answer all the questions that you have, she is very knowledgeable, efficient and fair. Her team is very kind and have a good customer service. I feel confident that my dental health is in good hand, and since I have been going there, my dental health has improved greatly. I will recommend her greatly.
It was my first time at this location and it was the best experience I ever had at a dentist. Dr. Shih is very professional and friendly. Also her assistant, I think her name is Liz, she’s also very kind and nice. I would definitely come back to this location next time.
I have been a client of Pure Dental Care for over three years now and have found Dr. Shih and her staff to be accommodating, knowledgeable, efficient, and budget conscious.
Like many people I struggle to go to the dentist due to a combination of fears associated with needles, the potential for discovering bad news, and the general dislike of having power tools operating in my mouth. To top it all off I have chronic jaw mobility issues that severely limit a dentist’s ability to even get to my teeth. Dr. Shih and her staff have never made me feel problematic or burdensome when helping me find accommodations for my needs, ranging from using alternative dosing schedules for numbing shots to working with my limited jaw mobility.
Dr. Shih has always been patient and helpful when explaining various dental concerns to me particularly as it relates to identifying a plan of care and treatment. She has also always taken time to address the results of x-rays, exams, and any questions I may have.
I have consistently had my appointments begin at the scheduled time and have never encountered a situation where my appointment took longer than I was told it would. For an office with one dentist that commonly serves two clients at a time, I have often been impressed by the staff’s time management and never felt neglected or rushed.
Lastly, I have found Dr. Shih and her staff to be extremely knowledgeable about what is and is not covered by my personal insurance and helpful in reconciling my benefits against an intended plan of care. I have encountered both situations where Dr. Shih advised me of an optional procedure that I could take advantage of to maximize the usage of my benefits, as well as a situation where she recommended a procedure but cautioned that it would be out of pocket. In neither situation did I feel in any way pressured to undergo any dental work.
I would recommend Pure Dental Care to anyone seeking a dentist, without hesitation.
I generally dislike dentists from past experience. This, however, is a state of the art dentistry facility. I haven't even encountered some of the equipment I saw here...even the xrays were way easier here with that machinery. The cleaning was incredibly efficient and gentle and the doc seems to know just about anything and everything about dentistry. She also cared enough to stop and explain everything rather than just rush me out the door like every other doctor or dentist in 2020.
Lastly, I have lung problems and felt they did absolutely everything in their power to keep me safe during the pandemic.
I've had a wonderful experience with Dr. Shih! You can tell she cares a lot about her patients. She takes the time to discuss my treatment options and explain what insurance will/won't cover, and then makes sure what I need is done perfectly. Her staff have all been super friendly and helpful. Highly recommended!
Dr. Shih was excellent. She is very patient and knowledgeable. She will explain to you what she is doing and making sure you are ok. She lets me know how to protect my teeth and show examples if I don’t understand. Thank you and highly recommend!
Pure Dental Care in the Renton highlands is so good. I highly recommend! I have pretty bad dental anxiety and Dr. Shih has helped so much with that. She takes the time to explain what she’s doing and why and lets you decide what to start on and what to move onto next. She helped explain my insurance benefits and helped me sign up for Care Credit for stuff my insurance wouldn’t cover fully! All of the assistants I’ve had have been amazing too! They take all kinds of different insurances and are pretty flexible with scheduling.
Wonderful experience as a new patient .
Dr Jolene Shih is very professional and truly caring about your oral health . I highly recommend this dental practice .
I visited Dr. Shih early March. Her and her staff are very friendly and informative. Everything was explained to me, treatment options and what to expect. Will recommend to family and friends
The staff is amazing and very informative! One of the best dental offices I've been to.
They're doing an amazing job. Every time I've gone there they have done their job to the fullest. Great staff, as well.
Excellent Service and friendly environment. I'm a happy patient of Dr. Shih.
I have been a patient of Dr. Shih's for about a year and a half. I love this office so much! She and her assistants are super friendly and gentle.
Really had a great initial visit with Dr. Shih! Quick and to the point, assistant Liz was great and took it easy on my teeth, no pain! Very clean place, easy to park at and get onto 4th! Think I found my new dentist!